Absolutely! CANUSA proudly offers international shipping services to over 150 countries around the globe, ensuring that customers from various corners of the world can easily access our top-quality products and enjoy the convenience of having their orders delivered right to their doorsteps, no matter where they are located.

Our products are skin-friendly, vegan, and come in recyclable and environmentally friendly packaging. They are made with natural ingredients, are affordable, easy to use, and are non-comedogenic, making them suitable for all skin types.

We might not have had all of the desired items in stock when your package was shipped. If this is the case, the shipping confirmation email should tell you which products might still be outstanding and awaiting shipment. If a product does not get shipped, of course you will not be charged for it. If you have any more questions or concerns, please contact us with your order number and let us know which products you are missing.

If you notice a leak, please contact our customer support immediately. We will assist you in processing a replacement or refund, and may request photos for quality assurance purposes.

Yes, the sour odor that may develop after a few days of usage is normal and comes from the natural ingredients in Panax ginseng. To manage the odor, we recommend storing your facial wash in a cool place, such as a cosmetic cooling refrigerator, to maintain its freshness. It is not harmful and does not indicate any hidden side effects.

We get it, you want your products as soon as you can get them: Find the status of a particular order and view your Order History on the Order Status tracking page under My Account. Please note that the Order History will not be updated until the product(s) have shipped.

CANUSA shelf life is 3 years for both cosmetics and skincare.

Canusa cosmetics and skincare products have been meticulously formulated and rigorously tested to ensure they are proven safe for use by pregnant and lactating women, providing peace of mind to expectant and new mothers who want to maintain their beauty routines without compromising the health of their developing babies or nursing infants. These products are crafted with gentle, non-toxic ingredients that prioritize both effectiveness and safety, allowing women to embrace their natural beauty during this transformative period of their lives.